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Your access to and use of the Hot Rod Depot, including any purchase made using our web site is exclusively governed by these terms and conditions and any others contained on this web site (collectively, "Terms and Conditions"), as may be supplemented by applicable law. By accessing, using or purchasing products from Hot Rod Depot, you agree to be bound by the Terms and Conditions. The Terms and Conditions may be changed at any time without prior notice. We will make changes by modifying our web sites. Your continued access to or use of the modified web sites conclusively demonstrates your acceptance of those changes prospectively. Hot Rod Depot reserves the right to, at any time, discontinue products, change product specifications, prices, designs, features, models or equipment without incurring obligation. No other provisions or changes are binding upon us unless reduced to writing and signed by an authorized Hot Rod Depot representative. If any provision of the Terms and Conditions or any application thereof is held to be invalid or unenforceable for any reason, that provision shall be deemed sever able and the remainder of the Terms and Conditions and the application of that provision in other situations shall not be affected.
The term used herein as "Free Shipping" only applies to "Ship To" addresses within the continental USA only. When a product is deemed "Free Shipping," other shipping options including 3 Day, 2nd or Next Day Air, will not be accepted. The reason for this policy is that the automated shipping calculations through UPS will not be accurate and will undercharge for these types of shipping options. Shipping charges are, in all cases, the complete responsibility of the customer and Hot Rod Depot will not be liable in any case for shipping charges incurred by the customer. This includes both from the origin to the customer and from the customer to the origin. We do not currently accept international orders... At no time are refunds given on items that may go on sale after purchase. There is a $2.00 handling fee automatically charged to all orders placed on our website.
All product that leaves Hot Rod Depot is inspected and confirmed to be in good condition, heavily packaged, and is insured for the value of the product. Noted on the package is clear neon stickers warning you to inspect the product in the presence of the carrier/driver. In the event damages occur, have the driver notate the damage. If the package was left at your door, you must notify the carrier immediately and file a damage claim. Do not return the product to Hot Rod Depot as it is our policy to refuse returns without an Return Authorization number. Retain all the packaging so the product can be inspected by the carrier. In most cases, small repairs can be made at a reasonable cost. Get an estimate, and submit the claim. Full loss claims are scrutinized much heavier. Please note: For fiberglass hoods, removal of stock hood springs and use of a prop rod and hood pins are highly recommended. For trunks, removal of springs or tension rods is highly suggested.
Back Orders - Items temporarily out of stock will be placed on back-order unless you indicate that a refund should be made. All shipping charges on regular domestic orders are charged on the initial order, so back orders are shipped at no additional charge. Back ordered items usually are shipped within 30 days, however, availability can change and Hot Rod Depot reserves the right to cancel any back order and issue a refund. Refused Shipments - The customer is responsible for freight both ways on any shipment for which delivery is refused
Hot Rod Depot products are provided "AS IS." We do not make any representations or warranties, whether express or implied, regarding or relating to Hot Rod Depot.com or any associated hardware or software, including the content or operations of either. TO THE FULLEST EXTENT PERMITTED BY LAW, Hot Rod Depot DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL Hot Rod Depot.COM OR ANY OF ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS (collectively, the "Hot Rod Depot parties") BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING FROM OR RELATED TO ANY PRODUCTS, SERVICES OR SOFTWARE PROVIDED HEREIN. This limitation of liability applies to all losses and damages of any kind whatsoever (whether general, special, consequential, incidental, punitive, exemplary, or otherwise, including loss of income, profits, or data), whether arising in contract, negligence or other tort theory, even if we have been advised of or should have known of the possibility of such losses or damages. The preceding Warranty Disclaimer and/or Limitation of Liability shall survive the failure of any exclusive remedy, but they may be prohibited or restricted by applicable law so they may not apply to you. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THE Hot Rod Depot PARTIES FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES, COSTS OR EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, ARISING FROM OR RELATED TO ANY BREACH BY YOU OF ANY OF THE TERMS AND CONDITIONS OR APPLICABLE LAW, INCLUDING THOSE REGARDING INTELLECTUAL PROPERTY.
Hot Rod Depot takes advantage of Secure Socket Layers (SSL) to encrypt all transactions that require personal information. The industry standard for security, SSL scrambles user data, including names, credit card numbers, and addresses, so that it cannot be read as it travels over the Internet. As you navigate through the site, you will be notified with pop-up messages when the information you are submitting will be sent via SSL. You can also check the security of your Internet session by looking at the bottom of your browser; if a "locked" padlock icon appears, you are on a secure page; if the padlock icon is "unlocked," you are not on a secure page. Another way to make sure is to look in your "address bar." Instead of the standard (http://) it will read (https://). We also use extra security features like "security questions" - personal questions designed to confirm customers' identities - and a check-out process that help keep you safe on public computers. If a mismatch occurs we have security systems in place to request signatures and identification to minimize loss potential while providing extra security against unauthorized or fraudulent credit card transactions. When you use a credit card to make a purchase on the Internet, you should be aware that under federal law, the card issuer generally cannot hold you liable for more than $50.00 of fraudulent charges. In the unlikely event you are subjected to fraudulent credit card use, you must first notify the card issuer in accordance with its reporting rules and procedures. If you're still hesitant to use your credit card to buy online, remember that you can always use the Fax/Mail Order Form. Just print the document out by using the print button on your browser. Complete and fax the form to (702) 262-0099 and we'll process your order promptly. If you don't have access to a fax machine we suggest you phone in your order to (702) 262-0077 between the hours of 9-5pm M-F PST.
We train our associates to respect and protect our customers' privacy. We limit our associates' access to information about you, and stress the importance of your privacy with our associates. If you just view our web sites, we do not collect any personal or identifying information about you. We do monitor the number of visits to our web sites, but only in the aggregate. This information is important for us to provide the best possible service to you. Thank you for shopping at Hot Rod Depot |
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